Terms of service

Overview

By accessing or purchasing from our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website or purchase products from us.

We reserve the right to update or modify these terms at any time without prior notice.

Products & Services

We sell aftermarket automotive products and accessories.

We reserve the right to:

  • Refuse service to anyone
  • Limit quantities purchased
  • Modify or discontinue products without notice
  • Cancel orders suspected of fraud or misuse

Product images, descriptions, finishes, and specifications may vary slightly from actual products.

Pricing & Payments

All prices displayed are subject to change without notice.

We reserve the right to:

  • Correct pricing errors
  • Cancel incorrectly priced orders
  • Refuse transactions suspected to be fraudulent

Orders will not be processed until payment has been received.

Vehicle Compatibility & Fitment

Customers are responsible for ensuring products are compatible with their vehicle before purchase.

Please verify:

  • Vehicle make and model
  • Year
  • Variant
  • Existing modifications

We are not responsible for compatibility issues caused by incorrect vehicle selection.

Installation Disclaimer

Professional installation is strongly recommended.

We are not responsible for:

  • Incorrect installation
  • Damage caused during installation
  • Labour costs
  • Third-party installation costs
  • Vehicle damage caused by improper fitting or modifications

Shipping & International Orders

We ship worldwide.

Customers are responsible for:

  • Import duties and taxes
  • Customs fees
  • Local laws and regulations
  • Ensuring products comply with local vehicle regulations

Shipping timeframes are estimates only and delays may occur due to customs, carriers, or circumstances outside our control.

Risk of loss transfers to the customer once the order has been handed to the shipping carrier.

Order Cancellations

Orders may only be cancelled before processing or dispatch.

Once shipped, orders cannot be cancelled.

We reserve the right to cancel orders at our discretion.

Warranty & Faulty Products

Faulty product claims must be submitted with supporting evidence including photos or videos.

Products that have been modified, misused, incorrectly installed, or altered may void warranty coverage.

Warranty coverage applies only where required by applicable laws or explicitly stated.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Indirect or consequential damages
  • Loss of profits or business interruption
  • Labour or installation costs
  • Vehicle downtime
  • Damage resulting from misuse or improper installation

Our maximum liability is limited to the purchase price of the product.

Intellectual Property

All website content including logos, images, branding, text, and product content remains our property and may not be copied or used without permission.

Governing Law

These Terms of Service are governed by the laws of Victoria, and any disputes will be subject to applicable laws within Australia.

Consumer Rights

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

Australian customers retain rights under Australian Consumer Law through the Australian Competition and Consumer Commission.

International customers may also have rights under local consumer laws that continue to apply where legally required.

Contact Information

For questions regarding these Terms of Service, please contact:

Business Name: Ventarii
Email: contact@ventarii.com.au